Astra Automotive - Company Policies

Astra Automotive Terms of Sale

1. These conditions shall be incorporated into all contracts between Lampion & Company The Company) and any person or company (The customer) for the supply by the Company of goods to the Customer. The Company contracts upon the terms of these Conditions only and any printed or other standard terms emanating from the Customer shall be excluded, but even if incorporated shall be treated as of no effect, and in any event the terms of these conditions shall prevail. All goods tendered by the Company are tendered on the terms of these conditions and acceptance of delivery by the Customer shall be an acceptance of these conditions.

2. Payment terms are net monthly accounts. If payment is not made by the Customer in accordance with the terms hereof, the Customer shall be responsible for all charges that the Company may incur as a result of instructing debt collectors and/ or solicitors to cover the amount due from the Customer. Interest shall accrue at a rate of 2% per month calculated from day to day on all amounts overdue. In the event of failure to pay in due time the Company may suspend or cancel deliveries under the order and/or any other order with the Customer.

3. Title to any goods shall remain vested in the Company until all monies owing to the Company have been paid and until payment the Customer is required to keep and store the goods in such a way that they are clearly identifiable as the Company's property. Until all monies owing to the Company have been paid the Customer will keep the goods in fiduciary capacity for the Company. The Customer will be entitled to sell and deliver the goods to its customers within the normal course of its business but the Company shall be entitled to receive any monies due under the order from the Customer or from the purchaser out of the resale price.

4. Quotations are open for acceptance up to 30 days from their date unless otherwise stated or they are earlier withdrawn or modified or the Company agrees to later acceptance. The Company shall not be under any obligation to process the order until the Customer has given written confirmation of the order.

5. Any shortages, pilferage or damage in transit must be notified to both the carriers and the Company by recorded delivery post within three days of delivery. No claim will otherwise be accepted and delivery shall be deemed to have been properly made.

6. Non- delivery must be notified to both the carriers and the Company by recorded delivery post within 7 days of the date of the Company's invoice. No claim will otherwise be accepted and delivery will conclusively be deemed to have been properly made.

7. Goods shall be deemed to be accepted unless they are rejected within 7 days of delivery and shall also be deemed to be fully in accordance with the contract unless written complaint is despatched to the Company within 7 days of delivery. Goods sold to a Customer outside the United Kingdom, whether supplied direct to the Customer or through his agent shall be inspected by or on behalf of the Customer before packing and after such inspection or collection by or on behalf of the Customer shall be deemed to be fully in accordance with the contract.

8. The Company's liability arising in respect of any contract shall be limited to the contract price for the particular goods in respect of which the liability arises. In no circumstances whatsoever shall the Company be liable to the Customer for any loss of profit or for any loss for which the Customer may be libel to any third party.

9. (A) The Company may cancel or suspend the contract without liability on its part in the event of its performance being affected by industrial action, unavailability of equipment or materials or any other cause beyond its reasonable control and in so far as its performance is so affected the Company shall not in any event be liable for any failure on their part to perform.(B) If the Customer fails to comply with any terms of the contract if a company has a winding up petition presented against it or commences winding up or has a receiver or manager appointed, or, if a person commits an act of bankruptcy or enters any composition with creditors or, in either case, suffers any execution to be levied the Company may cancel the contract (and pending cancellation is discharged from further performance until in the case of failure to comply, the default is rectified) and may charge the Customer with all costs and expenses and overheads incurred in connection with the contract together with loss of profit, and all sums due to the Company shall become payable immediately.

10. The contract shall be construed in all respects in accordance with England law and in any dispute as to the terms, conditions or subject matter hereof or arising hereunder shall be referred to a single arbitrator appointed by agreement between the parties hereto, or in default of such agreement by the President for the time being of the Law Society of England on the application of either party. The Arbitration Acts shall apply to any arbitration hereunder.

11. Prices quoted are based on currency exchange rates at the time of order. The Company reserves the right to revise the price stated overleaf if at any time before delivery of the goods there is any material increase in the cost to it of production or of any duties taxes and charges payable by it as sellers of the goods and provided that the Customer shall have the right on notification of any such increase in price to cancel the order or any part thereof.

12. The Customer shall not apply any trade mark or name of which the Company is the registered proprietor or registered user to the goods without the Company's consent and the Customer shall not apply any trade mark or name of which the Company is the registered proprietor or registered user to or in relation to the goods if the goods have been processed or treated in any way not approved by the Company.

13. The goods will be at the Customer's risk in all respects from the time of delivery and from that time the Customer will fully and effectually insure them.

Name & Registered Office:
LAMPION & CO. LIMITED
UNIT 49B
ATCHAM BUSINESS PARK 
SHREWSBURY 
SHROPSHIRE 
SY4 4UG
Company No. 04560963


Astra Automotive Privacy Policy

Table Of Contents:

Our Commitment To Privacy
The Information We Collect
How We Use Information
Our Commitment To Data Security
How To Access Or Correct Your Information
How To Contact Us

Our Commitment To Privacy:

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available throughout the website and at every point where personally identifiable information may be requested.

The Information We Collect:

This notice applies to all information collected or submitted on this website. On some pages, you can make requests and register to receive materials. The types of personal information collected at these pages are:
Name
Address
Email address
Phone number

The Information We DONT Collect:

Credit/Debit Card Information

How We Use Information:

We use the information you provide about yourself solely to fulfil your request. We do not share this information with outside parties.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties other than to keep you updated with new products and services from Lampion & Co Limited.

You can unsubscribe or decline to receive this information at the time of making a request or at any time thereafter. Your details will then be immediately removed from our database.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Our Commitment To Data Security

To prevent unauthorised access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

How To Access Or Correct Your Information

You can access all your personally identifiable information that we collect online and maintain by calling us or sending us an email. We use this procedure to better safeguard your information.

You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.

To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

How To Contact Us

Should you have other questions or concerns about these privacy policies, please contact us by navigating to the Contact Us page using the top navigation menu.

Name & Registered Office:
LAMPION & CO. LIMITED
UNIT 49B 
ATCHAM BUSINESS PARK 
ATCHAM 
SHREWSBURY 
SY4 4UG 
Company No. 04560963

 


Astra Automotive Returns Policy

DESPATCH

Your order will normally be dispatched the same day if we receive it before 2pm Monday to Friday with the exception of English public holidays.We will try to despatch orders received after 3pm on the same day, but if that is not possible, they will be dispatched the next working day.Working days do not include weekends

RETURNS

Once your item has been delivered you have 10 days in which to return it should it not be to your liking. The item must be returned unused and must be well packaged to prevent any damage when in transit. Once we have received the item and are happy it has been returned in the same condition as it was despatched, we will issue you with a full refund.The only cost that you are responsible for is the return carriage. You can either arrange to have the item returned yourself or for your convenience on larger items our couriers UPS can collect from you (UK mainland customers only). Our collection charge is £15.00. In the very unlikley event that your item is faulty, you must notify us within 7 days of receiving it. Once the item has been returned to us and if, following our inspection, the item is deemed to have a manufacturing fault we will provide you with either a replacement with a refund to cover your return postage costs or a full refund, whichever you prefer. If the item is over 1Kg we will call you to arrange collection by our courier.

PLEASE NOTE:
During the photography process we make every effort to accurately reproduce the appearance of each item we sell. We are however unable to accept responsibility for any colour misrepresentations. You may still return your item for a full refund, however you must cover for the return carriage.

ORDER CANCELLATIONS

You may cancel any order with us within 24 hours and we will give you a full refund. Any order cancelled after 24 hours will be subject to a £10 administration charge.

Name & Registered Office:
LAMPION & CO. LIMITED
UNIT 49B 
ATCHAM BUSINESS PARK 
ATCHAM 
SHREWSBURY 
SY4 4UG 
Company No. 04560963